Drive your customers loyalty with AI

Cross-selling and up-selling are key to boost your customers Lifetime Value (LTV). Shimoku's AI predicts the good opportunities for your loyalty campaigns so that you get higher purchase frequency higher average ticket and larger basket size per client

AI shows a x-ray analysis of a client opportunity for cross-selling

Problems

What is the process followed by most companies for expansion? For most companies it includes 4 high-level steps

1. Customer base
‍

Customer information is
transferred to the loyalty up-selling
& cross-selling team
‍

2. Identify opportunities
‍

Looking for potential clients
to contract new products
or services
‍

Problems

No time nor resources to identify valuable opportunities

3. Cross-selling &
Up-selling Campaigns

The team follows up on opportunities,
prepares and sends proposals
‍

Problems

Delays in preparation and shipping, lack of customization

4. Increase of LTV
‍

Customer increases its LTV
‍

Solution

How AI can improve this process? Predicting the good opportunities to drive campaigns that increase your customer lifetime value

1. Customer base

Customer information is
transferred to the loyalty up-selling
& cross-selling team

2. Identify opportunities

AI predicts audiences and
customers most likely to convert
‍

Solution

Automatic prediction of opportunities

3. Cross-selling &
Up-selling Campaigns

AI predicts the draft proposal
with higher success ration
for each case
‍

Solution

Fast preparation and shipping, personalized proposal

4. Increase of LTV

Customer increases its LTV

How do we do it?

Shimoku created the first multi-layer AI that combines 3 types of AI: Machine Learning, Explainability AI and Generative AI: find and predict opportunities, a detailed explanation of the key factors identified by the AI and the personalization of the proposal

3 layers AI: Machine Learning, Explainability and Generative AI to create a unique AI engine

Benefits

Data security & ownership

AI technology deployed in your Cloud so that your data never leaves your servers

Customized AI

AI trained with your own data and including your business and strategy constraints

Success Metrics

In average how we increase our customers performance

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