Crecimiento con inteligencia artificial

Cross-sellingInteligencia artificial que le ayuda a mejorar la tasa de retención, la tasa de valor de por vida, la tasa de abandono, la tasa de conversión de clientes potenciales y la tasa de ventas adicionales y cruzadas, gracias a sus datos de CRM y/o ERP.up-selling are key to boost your customers Lifetime Value (LTV). Shimoku's AI predicts the good opportunities for your loyalty campaigns so that you get higher purchase frequency higher average ticket and larger basket size per client

AI shows a x-ray analysis of a client opportunity for cross-selling

Problems

What is the process followed by most companies for expansion? For most companies it includes 4 high-level steps

1. Customer base

Customer information is
transferred to the loyalty up-selling
& cross-selling team
2. Identify opportunities

Looking for potential clients
to contract new products
or services
Problems
No time nor resources to identify valuable opportunities
3. Cross-selling & 
Up-selling Campaigns

The team follows up on opportunities,
prepares and sends proposals
Problems
Delays in preparation and shipping, lack of customization
4. Increase of LTV

Customer increases its LTV

Solution

How AI can improve this process? Predicting the good opportunities to drive campaigns that increase your customer lifetime value

1. Customer base


Customer information is
transferred to the loyalty up-selling
& cross-selling team

2. Identify opportunities


AI predicts
audiences and
customers most likely to convert
Solution
Automatic prediction of opportunities
3. Cross-selling & 
Up-selling Campaigns

AI ​predicts the draft proposal
with higher success ration
for each case
Solution
Fast preparation and shipping, personalized proposal
4. Increase of LTV


Customer increases its LTV

How do we do it?

Shimoku created the first multi-layer AI that combines 3 types of AI: Machine Learning, Explainability AI and Generative AI: find and predict opportunities, a detailed explanation of the key factors identified by the AI and the personalization of the proposal

3 layers AI: Machine Learning, Explainability and Generative AI to create a unique AI engine

Benefits

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Data security & ownership

AI technology deployed in your Cloud so that your data never leaves your servers

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Customized AI

AI trained with your own data and including your business and strategy constraints

Success Metrics

In average how we increase our customers performance

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