Churn prevention with AI

Artificial Intelligence that helps you identify customers in risk of churn before they stop purchasing you or leave your product or services. Run proactive campaigns to boost your customer retention rate

AI predicts a customer churn and next action

Problems

What is the retention process followed by most companies? For most companies it includes 3 high-level steps

1. Find churn cases

Looking for clients at risk of
fleeing or clients in the process
of fleeing

Problems

No-time and no resources to
identify valuable opportunities

2. Retention campaign

The team follows up on opportunities,
prepares and sends proposals

Problems

Delays in preparation and shipping,
lack of customization

3. Retention

Customer increases its LTV

Solution

How AI can improve this process? Predicting customers in churn risk and providing insights to drive successful campaigns

1. Find churn cases

AI predicts audiences
and customers at risk of churn

Solution

Automatic prediction of opportunities

3. Campaigns

AI prepares the proposals to
be reviewed and submitted by the team

Solution

Fast preparation and shipping,
personalized proposal

3. Retention

Customer increases its LTV

How do we do it?

Shimoku created the first multi-layer AI that combines 3 types of AI: Machine Learning, Explainability AI and Generative AI: find and predict opportunities, a detailed explanation of the key factors identified by the AI and the personalization of the proposal

3 layers AI: Machine Learning, Explainability and Generative AI to create a unique AI engine

Benefits

Data security & ownership

AI technology deployed in your Cloud so that your data never leaves your servers

Customized AI

AI trained with your own data and including your business and strategy constraints

Success Metrics

In average how we increase our customers performance

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