Crecimiento con inteligencia artificial

Inteligencia artificial que le ayuda a mejorar la tasa de retención, la tasa de valor de por vida, la tasa de abandono, la tasa de conversión de clientes potenciales y la tasa de ventas adicionales y cruzadas, gracias a sus datos de CRM y/o ERP.

AI predicts a customer churn and next action

Problems

What is the retention process followed by most companies? For most companies it includes 3 high-level steps

1. Find churn cases
Looking for clients at risk of
fleeing or clients in the process
of fleeing
Problems
No-time and no resources to
identify valuable opportunities
2. Retention campaign
The team follows up on opportunities,
prepares and sends proposals
Problems
Delays in preparation and shipping,
lack of customization
3. Retention
Customer increases its LTV

Solution

How AI can improve this process? Predicting customers in churn risk and providing insights to drive successful campaigns

1. Find churn cases
AI predicts audiences
and customers at risk of churn
Solution
Automatic prediction of opportunities
3. Campaigns
AI ​​prepares the proposals to
be reviewed and submitted by the team
Solution
Fast preparation and shipping,
personalized proposal
3. Retention
Customer increases its LTV

How do we do it?

Shimoku created the first multi-layer AI that combines 3 types of AI: Machine Learning, Explainability AI and Generative AI: find and predict opportunities, a detailed explanation of the key factors identified by the AI and the personalization of the proposal

3 layers AI: Machine Learning, Explainability and Generative AI to create a unique AI engine

Benefits

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Data security & ownership

AI technology deployed in your Cloud so that your data never leaves your servers

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Customized AI

AI trained with your own data and including your business and strategy constraints

Success Metrics

In average how we increase our customers performance

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