Crecimiento con inteligencia artificial

Inteligencia artificial que le ayuda a mejorar la tasa de retención, la tasa de valor de por vida, la tasa de abandono, la tasa de conversión de clientes potenciales y la tasa de ventas adicionales y cruzadas, gracias a sus datos de CRM y/o ERP.qualifies them, predicts purchase probability and prepares a report for your team.

Reduce your call center budget up to 30%. Reduce to zero the time to call and increase the gathered information quality

AI Call center creates an x-ray of each call

Problems

What is the inbound call process followed by most companies? For most companies it includes 4 high-level steps

1. Inbound Lead gets in

The lead gets in through
an inbound campaign

2. Contact Center calls

The contact center (inbound SDR)
calls the lead to qualify

Problems

Delays in making the call, quality of calls

3. Sales team funnel

The call and
lead information
is transferred to the
sales team

Problems

erroneous, uncollected and poorly enriched information

4. Send proposal

The sales team follows
the opportunity, prepares and
sends the proposal

Problems

Delays in preparation and shipping, lack of customization

Solution

How AI can improve this process? With more predictable calls, with a more precise report for the sales team, creating and sending a proposal

1. Inbound Lead gets in

The lead gets in through
an inbound campaign

2. Contact Center calls

AI calls and qualifies the lead.
Ability to cover more than 50%
of call volume.
‍

Solution

Immediate call, error reduction
due to human inaccuracies

3. Sales team funnel

AI provides a complete
x-ray of the lead including
predictions
‍

Solution

accurate, complete and enriched information

4. Send proposal to lead

AI suggests proposals
for the sales team sends
the proposal

Solution

Fast preparation and shipping, personalized proposal

How do we do it?

Shimoku created the first multi-layer AI that combines 3 types of AI: Machine Learning, Explainability AI and Generative AI: find and predict opportunities, a detailed explanation of the key factors identified by the AI and the personalization of the proposal

3 layers AI: Machine Learning, Explainability and Generative AI to create a unique AI engine

Benefits

Data security & ownership

AI technology deployed in your Cloud so that your data never leaves your servers

Customized AI

AI trained with your own data and including your business and strategy constraints

Success Metrics

In average how we increase our customers performance

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